Testimonials

We are very proud of the regular testimonials and positive feedback that we receive when asked what Support Horizons did well. We are constantly looking for highly motivated, kind and respectful staff to help us offer more support to the 120 clients we support. Visit the Join Us page for further information. 

"From our experience, Support Horizons consistently stand out as a high-quality care provider. Their staff teams are attentive, engaging, and genuinely invested in the wellbeing of the individuals they support. We have seen that their staff are very well matched with those they support, leading to strong, positive relationships.

CLASP frequently signposts members to Support Horizons as our preferred agency, because we know they will receive excellent, flexible, person-centred support"


Debs Morrison, CEO CLASP and Chair of Wokingham Learning Disability Partnership Board.

 

"I visited J yesterday afternoon and it was really lovely to speak with him. He appears very settled and happy, and shared that he has been enjoying his time there so far. I also went through a risk assessment with K, who confirmed that no new concerns have emerged. I will update this accordingly. I wanted to thank you both for all your support throughout this process and for ensuring such a smooth transition for J."


Social Worker

"Words cannot express how grateful I am to all your team for the help and support that you gave to C. Support Horizons is an excellent organisation staffed by people who really care. My grateful thanks to everyone"


Clients' sister

"Recently in the last two or so weeks I’ve bumped into people that I haven’t seen, or do not see on a regular basis . All three mentioned how S looks so fantastic and seems so much happier and content . Which of course I know this every time we pick him up to see him. But thought it’s nice to hear from other people so thought I’d let you know."

Clients' mother

"I just wanted to say a big thank you for your input with these assessments, I appreciate it is a lot of your time but it is extremely helpful having you there. You have got to know G and understand his needs very well"


Social Worker

"Your hard work, dedication, person-centred care, and caring approach have not gone unnoticed. Thank you for demonstrating, in such a practical way, what Support Horizons stands for. I wanted to say a big thank you to all the Support Horizons team working with G. I know G’s

case is complex and challenging but I have been so impressed with all the support provided and the communication has been fantastic. Thank you!!"

Senior Social Worker

‘I wanted to say thank you for everything that you did to support C yesterday, as well as everything that you have done in the past. The support that you give to C is incredible, often leaves me emotional. It is clear how well you know C and how much you care. I am so grateful to you for taking the time to keep me informed. ‘

Clients' sister

"I felt the need to write about the first aid training, in particular comments about E. I have done an awful lot of training over the years and found this particular session to be really informative and engaging. E is a credit to your organisation and delivers training in a thoroughly entertaining and engaging fashion, all too often the trainers are bored with their topic, having training on it so many times I guess, but that was not the case here. E is clearly very passionate about what she does and cares that people are engaging and learning, not just that she ticks the box and delivers the course, that’s a gift not many people possess!"

Trainee attendee

"Thank you for the staff you have been sending to work with T. Both college and us as his family have noticed his growing confidence and I am sure that much of this is to do with the many tasks, experiences and journeys he has been doing with the Support Horizon staff and their support for him."

Clients' parent

‘It was brilliant catching up with you and our plan going forward . I feel very confident and appreciate our communication and will always do my best to carry on being a professional parent. Please could you pass on to J my thanks for everything she does . Thank you J for being the most impressive social care professional, I am so grateful for your kindness and care you show S and myself.’

Clients' parent

‘Thank you very much for these notes, they are fantastic and clearly provide the context. Please can I stress that I think the support provided by Support Horizons has been fantastic and I understand it is not an easy situation to provide support.’

Social Worker

‘Hi I wanted to take a moment to express my sincere appreciation for the exceptional care and support your team has been providing to G. I’ve been hugely impressed by the compassion and professionalism shown throughout your work. It’s clear that your staff have taken the time to build a warm and trusting relationship with G, and the speed at which this has developed is truly commendable. I understand the complexities involved in his case, yet your team has approached every challenge with empathy and a willingness to go the extra mile. Thank you for your dedication and hard work. It’s making a real difference.’

Specialist Community Nurse