Testimonials
"I am continually promoting your service and telling everyone you are by far the best support agency we deal with for our members."
Debs Morrison, CLASP Chief Executive Officer and LDPB Manager
‘’We would like you to know that without the support of the girls from Support Horizons over the last few months when C was so poorly, I know I would have gone under with the strain. This is why matching up the support worker with the client is so very important. The girls would arrive in the morning and know straight away by just looking at C that he was having a bad day and not his normal self."
Parents of a service user
"I am a mother of a 30-year-old young man who has Autism and Learning Disabilities who has lived in supported living since August 2018. My son lives in a house with two other young people, care at the house is provided by Support Horizons. The support staff in the house are excellent and work extremely well with the young people, their families and the Management team."
Parent of a service user
"The Care Management team have been more important than ever over the past 18 months during Covid 19 supporting my son and keeping us up to date with current guidelines, they have worked closely with us to ensure this period has been less stressful than it could have been. Communication can be an issue with large organisations, but I feel the team at Support Horizons manage this well, they respond to emails and calls in a timely fashion and are willing to work with families and their clients to ensure the best outcome for all. They adopt a person-centred approach for the people they support and allow them to have a voice in a world where that is sometimes hard to do."
The mother of a service user
“CH and I have been working in partnership with a particular client. I think she has been very professional and effective in advocating for J. She is an asset to organisation so please pass on my compliments”
An NHS Community Nurse
“It was nice to see TW all dressed to play football and she is quite good, it’s so nice to see support workers joining in activities, you could say well done for trying the sport.”
A service user
"I'm a strong believer in giving praise when I see it necessary. I sent an e-mail to AA saying how very happy I am with LL, as D's main support. I find AA to be very much on the ball with getting what is needed for your clients, she stands by what she says and even sees avenues that may need looking into before I do. I feel strongly that AA is a valuable asset to S/H as is LL, they, all through the Covid situation been there fighting for, and helping D to get the best help, to take him to numerous appointments and organising the next thing needed."
Parent of service user
“AB is really excellent, and we are really happy with the support he provides.”
A client’s mother
"I had to rely on Support Horizons far more because of Covid, and to be truthful I was nervous, but LL is there 5 out of 7 days and is brilliant. It then took my train of thought to AA, and it struck me that I believe that she too is worthy of praise. I thank AA for all the behind-the-scenes things she implements for my son, and I thank LL for all the hands-on work she tirelessly does for D.’"
A client’s mother
Team Member Testimonials
"Not many people can honestly say they love their job, but I can. With such a diverse client base, every day brings its own challenges and enjoyment. One day I could be helping with the housework and laundry, the next I could be at a gig or trampolining, you can never be sure what each day will bring. But knowing that when you leave your client, that you have helped them to achieve something that might not be possible without your help, guidance and support is immeasurable."
G. Froomes
"I really wanted to work for Support Horizons as I liked the idea of being given the opportunity to make a difference to people lives, the flexible working hours also attracted me as they fit around my family. I also liked that Support Horizons are a community interest company who go the extra mile to ensure their customers’ needs are fulfilled."
"I have been working for Support Horizons for over 2 years and enjoy the variety my role as support worker brings. I especially like seeing customers begin to be more independent as well as support others to remain independent. I absolutely love my job it is very rewarding to see the difference I can make to people lives."
"I am proud to work for Support Horizons, it is a pleasure working for a company that values your contributions and wants you to be the best you can. I also like that Support Horizons is an ever expanding friendly, warm and welcoming company to work for."
C. Herridge
